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Have you recently upgraded to a new PC and downloaded the latest After Effects version and started getting intermittent errors on any plugin that uses 3D Ray Tracing? Tried to open the settings and found that your brand new GTX 10 Series card wasn't supported by the program?
Well, look no further, because the root cause of all these issues is that After Effects does not officially support the latest Pascal series of graphics card for anything related to CUDA or 3D Ray Tracing - only OpenCL support is present. I recently had to go through the same process and you can imagine my frustration when I discovered that while my old GeForce GTX and old Adobe CC version worked happily together, my brand new GeForce GTX was not only failing to be detected by Adobe After Effects, but was causing crashes on anything that had remotely to do with Ray Traced 3D rendering.
Element3D is one of the most popular 3D motion graphics tools out there that are affordable and available to the mainstream audience. I assume the problem will also persist for mobility based laptops that use the Pascal architecture as well. Killing support for future CUDA support like this can only hurt future sales, especially when the fix is this easy and as simple as simply including an updated OPTIX dll file.
By Usman Pirzada. Nov 1, EDT. Share Tweet Submit. Subscribe to our newsletter.
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